[Resolved] MakeMyTrip India — air ticket//online error on makemytrip.com// complete scheduled and airline changed

Shivabalanb

from Chennai, Tamil Nadu

Address:

600093

Hi, i booked chennai to mumbai round trip on[protected] morning departure &[protected] morning return).

But after paying i received mumbai to chennai round trip on[protected] morning departure &[protected] morning return)

I booked for go air & spicejet

But what i received is jet airways & spicejet

I asked the customer care they are saying while booking i selected mumbai to chennai only we cant do anything.

+2 photos

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Nov 7, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2017

MakeMyTrip India Customer Care's response Dear Shivabalanb,

Greetings from MakeMyTrip!!

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that, our concerned team has checked and provided you the technical booking logs which shows booking was made as per selection made by customer online. There was no technical issue at our end. We thank you for writing to us.

Assuring you best of our services.
Team-MakeMyTrip Care