[Resolved]  MakeMyTrip India — indigo 6e-496 mumbai indore — double as well as higher billing

Website:makemytrip.com

I have billed twice for indigo 6e-496 mumbai indore flight on 31.05.2018 (Pnr - ohyzuq). I am charged rs. 7452/- for that through citibank card 4386xxxxxxxx1474 on 29.05.2018. At the same time i am again charged for my vijaya bank credit card no. Ending xxxx6017 for rs. 7452/- additionally which was earlier shown on the screen with message unable to contact your bank. For both this charges amount visible on screen was rs. 3705/-. Hence please refund me a sum of rs. 7452/- for having charged to vijaya bank card and rs. 3747/[protected] charged to citibank card. The booking has been made by me in the name of my mother mrs. Sadhna agarkar. Nobody is responding on customer care numbers.
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Jul 7, 2018
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2018
MakeMyTrip India Customer Care's response
Dear Rajeev Agarkar

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail Id/Mobile number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

I have been booked ticket on 18.04.18 on travel 21.04.18 from visakhapatnam to chennai booking id NFJ[protected] AMT Rs.2594.unfortunately i couldn't travel on that date, and also am cancelling my ticket. kindly refund the cancellation amt credit account, Reg, R.mohan mobile no -[protected]
I booked a hotel total amount shown was 5978 and the amount deduction was 7713. This happened 2nd time. For refund they need upto 13 days. Till I didn't made payment amount was as deduction was too high. Cheaters.

NL[protected]
I have not received refund for hotel which was cancelled by you for dt 23.10.2018 for munnar hotel.
Please look into this matter earliest.

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