[Resolved]  MakeMyTrip India — jet air ways cancelled flight and inconsideration shown by make my trip staff

Address:House number 711 sector 7, 24 cross , 7 main HSR layout, 560102

There are 2 passengers flying from blr to edmonton on return trip. However klm flight operated by jet airways has has got cancelled for the sector of amsterdam to blr. One seat for pnr - pttkyi has been rerouted via yyz-cdg-blr however the second pnr has still not been confirmed - px3lj9. They are mother and daughter flying together and it has taken forever for the team to come back with solution.

It is quite frustrating for us to keep waiting for the staff to revert and it is almost a week with no resolution.
Please help!! Else i insist on going to social media to inform of the poor service make my strip has provided to us.

Thank you
Col vishal chadda
Indian army
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Jun 4, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 04, 2019
MakeMyTrip India Customer Care's response
Dear Vishal,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

To the author Col Vishal Chadda

Nobody is able to see
- PNR PTTKYI (YYZ-CDG-BLR_
- PNR PX3LJ9
at this site.

It is unclear, what do you want from such text.

Nobody has a duty to respond to an indefinite or anonymous complaint.

You can introduce with the basics of the complaining related to the civil aviations here:

https://www.consumercomplaints.in/jet-airways-cancelled-flight-without-a-notice-...

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd,
UK Company Number 10997305
for request with documents, use electronic address
aryan @ vivaldi.net
[remove spaces in address field]
I want to delete my Makemytrip.com account.

My name is Ajay Yadav
Mobile Number is +91 [protected]
Email id : [protected]@gmail.com

I will create a new account.

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