MakeMyTrip India — Late refund

When I was booking flight ticket from Visakhapatnam to Leh and return also on 8th Sep 2021 one of the return sector(Delhi to visakhapatnam)is not booked and got sms, email and pop up also saying that refund is initiated. So, we booked ticket again for that sector alone. But we did not get refund till now. Please look into the issue.

ticket booked date: 08th Sep 2021
ticket booking email: srilaxmipfoods.[protected]@gmail.com
ticket booking id: NF[protected]
ticket booking phone number:[protected]
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MakeMyTrip India customer support has been notified about the posted complaint.
Sep 24, 2021
Updated by sreelatha_srikakulapu
Since yesterday evening we have been getting calls from one of the make my trip employees Rahul (Phone No:[protected])saying that he has called for a refund issue. He asked us to install Any desk app and connected to my smartphone. He was observing what I was doing in the phone through the app. Initially he asked me to enter my credit card number in the app. When I entered it he said that the credit card has some problem in crediting refund. Again he asked me to enter debit card number also. Again he asked me to enter otp also. Immediately he transferred 10000rs to his PayTm vallet. He cut the call. He blocked my internet banking access also.
Again he called today morning and said that credit card and debit cards are blocked. He is asking me to unblock by opening the internet banking. He is asking PAN card details also. He is calling continuously and asking for all the details. He is telling that the money (10000rs) which is deducted is credited to you and keep on asking me to login to internet bancking to check the details.

It is VERY VERY ANNOYING and BAD getting these kind of calls from make my trip employees. They are irritating a lot by asking all the details and stealing the money.

I want to talk to your supervisor. Please share his contact number. I want CEO email id also. I will mail him all the details.

PLEASE LOOK INTO THIS ISSUE IMMEDIATELY.
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