[Resolved] MakeMyTrip India — mmt.com

Rahul yograaj

from Jamshedpur, Jharkhand

Address:	Jehanabad, Bihar, 804432
Website:	[email protected]

I started the process of booking railway tickets on date 6/11/2017, depending on the make trip website.in this process, i deposited a sum of rs 1708 by using my debit card. Money was cut from my account but my railway ticket could not be completed, and the objections to go to the pending office have come. The only booking number i received is as follows: - nr[protected] i registered the mobile number: [protected]. Now, mys is that when i did not get railway ticket, then my cut money should have been transferred back to my account which has not yet been done... Therefore, i request you to return my money without delay.. Thanks.
Rahul krishna
Mob:-[protected]
Email:-krsn. [protected]@gmail.com

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Dec 24, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Nov 07, 2017

Updated by Rahul yograaj make my trip booking id: - NR[protected], Registered Mobile Number: -[protected], ticket was not available due to my railway ticket's incomplete stay, but the total amount of ticket from my debit card, which is Rs 1708, will make my trip service center I have been bitten ... The complaint is that when my ticket work remained incomplete, and I could not get railway ticket, then my money has not yet come to my account..try to return my money soon Please link.

Verified Support

Nov 23, 2017

MakeMyTrip India Customer Care's response Dear Rahul yograaj
Greetings from MakeMyTrip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
In reference to your complaint, while validating your case we have found that, on 06-Nov-17 your rail booking has got failed and an amount of Inr 1708.94 was debited from your account. Also, as checked, full refund has been processed from our end on the same day of transaction with a refund reference number#[protected]. The same should now be reflecting in your account. If in case the same is still not reflecting, request you to please contact with your bank and raise a dispute.

Regards,
Team-MakeMyTrip Care