[Resolved]  MakeMyTrip India — railways

Address:Jehanabad, Bihar, 804432
Website:[email protected]

I started the process of booking railway tickets on date 6/11/2017, depending on the make trip website.in this process, i deposited a sum of rs 1708 by using my debit card. Money was cut from my account but my railway ticket could not be completed, and the objections to go to the pending office have come. The only booking number i received is as follows: - nr[protected] i registered the mobile number: [protected]. Now, mys is that when i did not get railway ticket, then my cut money should have been transferred back to my account which has not yet been done... Therefore, i request you to return my money without delay.. Thanks.
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Dec 21, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2017
MakeMyTrip India Customer Care's response
Dear Yog raaj

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, while validating your case we have found that, full refund of Inr 1708.94/- against failed booking has already been processed on the same day of transaction i.e. on 06-Nov-17 with a refund reference number#[protected]. The same should reflect in your account as per your bank processing cycle. If in case the same is not reflecting in your account, request you to please raise a dispute with your bank. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care
Complaint comments 

Comments

make my trip booking id: - NR[protected], Registered Mobile Number: -[protected], ticket was not available due to my railway ticket's incomplete stay, but the total amount of ticket from my debit card, which is Rs 1708, will make my trip service center I have been bitten ... The complaint is that when my ticket work remained incomplete, and I could not get railway ticket, then my money has not yet come to my account..try to return my money soon Please link.
Rahul krishna
Mob:-[protected]
Email:-krsn.[protected]@gmail.com

make my trip booking id: - NR[protected], Registered Mobile Number: -[protected], ticket was not available due to my railway ticket's incomplete stay, but the total amount of ticket from my debit card, which is Rs 1708, will make my trip service center I have been bitten ... The complaint is that when my ticket work remained incomplete, and I could not get railway ticket, then my money has not yet come to my account..try to return my money soon Please link.
Rahul krishna
Mob:-[protected]
Email:-krsn.[protected]@gmail.com

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