[Resolved] MakeMyTrip India — refund of flight tickets as the jet airways flight was cancelled | |
This letter is with reference to the cancellation of the jet airways flight that was bound to fly from cochin to delhi on march 22nd 2019. The ticket was booked via your portal on february 8th. The flight was cancelled and rebooked twice. The jet airways office booked us into air india flight for the same day and the day before our journey, upon enquiry in the airport, we came to know about the cancellation of the flight. The jet airways officials requested me to do the online cancellation of the ticket first and then to write to your service wing about the full refund of the ticket charges. As per their advice i cancelled the ticket on 22nd march morning and i have been refunded an amount of rs.624/-. Since the issue of our not flying is solely due to the cancellation of their flight. The authorities had given me a sealed written receipt for full refund. I am hereby attaching the scanned copy of the receipt along with the mail. I thereby request you to kindly refund the full amount of the flight tickets. Make my trip customer e ticket :nf[protected] Cancellation number :inr[protected] Anticipating a quick and positive action for my grievance. I have been repeatedly trying to contact ur office... But no use. Was this information helpful? | |
May 26, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 MakeMyTrip India Customer Care's response Dear Sanjupopa, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care | |
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