| Address: Marico Ltd. CIN-L15140MH1988PLC049208 7th floor, Grande Palladium 175, CST Road, Kalina, Santa Cruz (East) Mumbai - 400098 |
| Website: www.parachuteadvansed.com/complete-care/contact-us |
Resp. Sir/Madam,
I had bought a Jumbo pack 600 ml of Parachute advanced coconut oil on 25 Feb 2021 from Amazon India site. Product was open later on after 2 months. I was using the product recently when I felt smell was very bad and oil was not clean.
I called the Marico toll free number on 09th and 10th June for replacement. They told me that my mobile number is my complaint number and will receive a call within 24 hours. But till today 18th June which is almost over, I haven't received any calls.
Attached are all the proof of purchasing and bad hair oil received.
Please do the needful at the earliest.
Regards,
Amit Jain
+91 [protected]
Marico customer support has been notified about the posted complaint.
Thankyou for writing to us.
We request you to please share your contact number at [protected]@marico.com.
We assure you our best attention at all times.
Regards,
Marico Consumer Services Cell