Maruti Suzuki — Additional fault caused by maruti

Address:

New Delhi, Delhi

HI sir/madam I took my car DL 9C X 1371 to T R Shawney motors for 2 faults regarding meter and AC, they informed problem is with ECM and meter is faulty and told huge amount to fix the problem, i informed them I do not want to do it as its very costly, i paid them diagnose charges and when I went to take my car i found its not working, its taking time to start, engine started missing in petrol, car not starting on petrol, i informed this to technician there, instead of checking they said it will be fine in sometime, i checked for 2 days but it started facing more and more problems with it, i went back again and informed that technicians and mechanics caused these problems and it need to be addressed, they refused to address those issues and asked to pay more for it, i told them my car was running good but after I left it for 3 days in maruti its not working as it should and i am getting lot of problems, I requested them to fix the problems caused by their technicians, they asked me to pay for it, I want to know why ill pay for the problems caused by maruti, they said no they will not do it, I asked them to give me in written they refused to do that. If problem was caused by me then I can understand ill pay for it and its my fault, why should I pay for somebody else mistake. I am too much mentally disturbed because of this. Please give me positive response and tell me what do I have to do about it. moreover the email address maruti gave to me to sent written complaint it is also wrong that clearly indicates they do not want me to lodge a complaint to higher level. Regards, Mukesh contact number :- [protected]