Maruti Suzuki — Air tyre pressure of 71, 62, 62 and 64 at time of delivery

Address:

Chennai, Tamil Nadu

Dear Sir/Madam,
This is to bring to your kind notice that I (Arun Paul), purchased a Maruti Suzuki Swift VDi 2015 model just last week. I am very sorry to say that the car had an air tyre pressure of 71, 62, 62 and 64 in each of the tyres correspondingly. This was detected yesterday while we hired a diver to take the vehicle to drive on the highways as we were not very confident in doing so, the driver immediately picked up that there was something wrong with the air pressure and forced us to check it before we hit the road and when we checked the above mentioned readings were noted and this took everyone by a shock .This only shows the carelessness of certain employees in the company and such lethargy in the quality check and delivery areas .I had called the service people yesterday to tell them that this has happened and was amused at the knowledge of the staff about simple things like air pressure of a car that they sell .The matter could have been easily the death of 4 poor souls due to the negligence and poor management . This is the first car that I am taking from ABT Chennai and would it be the last as well?? Well that time should tell. I had high opinions on the Chennai ABT and the management but if they have not got their basics of customer safety and quality control they don’t score anything amongst customers. We in fact had a very pleasant experience during our purchase but that pleasant feeling didn’t quite last for very long. But ABT maruti Chennai is not any different from any other companies after purchase. I hence forth strongly urge the management to be more careful with the products that they sell and also urge that we were lucky to be alive but kindly consider looking into your delivery checks and efficiency of work. I also demand an explanation for the tyre pressure being so high in not one but all the tyres.
Thank You
Regards
Arun