Maruti Suzuki — Cheating Poor quality service work and

Address:

Chennai, Tamil Nadu

I purchased alto800 LXI in chennai and gave it for 1st free service at CARS INDIA Ambattur Chennai on 24 march 2015 on receiving my car for free service i got a call from that office asking if i wanted to do under body chassis coating to prevent rusting and was advised its highly recommended by MrVenkatesan k who is the service advisor for my car after one day i got my car delivered from service saying all free service and under body coating is over i paid Rs3020 BILL NO BR14026937 for the same on recieving the car i found it was not even properly cleaned inside and outside i complained the same to the CARS INDIA ambattur branch but no action has been taken thus far The other shocking part is two days ago I gave my car for waterservice outside and when they raised the car for cleaning i was taken aback to find that only half of the chassis was painted and the rear wheel was completely not painted I immediately called CARS INDIA Ambattur and gave a complaint and the service advisor venkatesan k kept insisting that in some cars we dont paint the back wheel later he told me to send the car for evaluation and told me he will re paint it for me This is very painful to note that maruti suzuki is cheating customers like this your brand line is caring for customers please note that CARZ INDIA is changing it to cheating customers What if it was left unnoticed how will the customers know if the body is painted or not how many innocent customers have they cheated how is to account for this mistake simply saying sorry and repainting does not solve the issue the response to calls attended in CARS INDIA Ambattur is also very bad the people who attand the calls are not polite and we have to repeat the same line ten time for them to understand I am writing to you in the hope that some action be taken awaiting your reply i have also posted this in all the social media and to all my contacts on whats app stating the please dont go to CARS INDIA or maruti they are cheating