Maruti Suzuki — Color Damage

Address:

Pune, Maharashtra

Respected Sir, I have a Maruti Suzuki Wagon R (White) which i have purchased from My Car Motors Motera, Wakad Pune. The car was delivered to me on 7th April 2014. After 1 Year of the delivery i have noticed color damage on the car at different places. The damage was noticeable. I take my car to the Showroom and explained the service manager about the damage. I was expecting some positive response from him but what i heard is that the damage is not because of manufacturing fault but because of external chemical. He said it is because of "BIRD'S ", i was totally shocked that the color of the car was so delicate that it was damaged by the of bird. I don't agree with his statement as i was having a car for 3 years and i have never noticed such kind of nonsense. Still if it is because of the bird's i would blame the quality of the color and the material used. I request to maruti, to look into the case to resolve the problem and satisfactory resolution to me at earliest. In case of non-resolution of the issue, i may have to take further move ahead to consumer court or so. Awaiting for you reply on the issue. Regards,