Address: | Pathankot, Punjab |
Dear Sir/Madam
Sub: Complaint against Vehicleades, Pathankot, branch Jasur
Last month I was informed by Vehicleades, Pathankot, branch Jasur, that if we purchase any Maruti car, we will get discount of Rs.10000/- on purchase. The SBI Branch Jasur issue D.O to vehicleades, pathankot, branch jasur on 28th Aug, 2014 for purchase of car, modelSwift LDI. We got the delievery of car on 1 Sept, 2014. The vehicleades branch Jasur refused to give the discount of Rs.10, 000/- and informed us that now the offer is not there. I felt like cheated. Every year I purchase atleast one car of Maruti but after this episode, I will never purchase any car of Maruti as company has lost the hold on the words they commit to there regular customers.
I already filed complaint in Akosha one month back, the complaint number is 1035826. But still there is no response.
Rakesh Kumar
Village Jasur
Tehsil Nurpur
District Kangra
Himachal Pradesh
Mobile Number - [protected] Was this information helpful? |
We were going through old complaints that we were not able to resolve and came across the one filed by you (#1035826). I know this is very late but we are extremely sorry that we could not help you. Resolving consumer complaints is very challenging and we are not successful every time. We are learning from our mistakes and trying hard to get past the constraints that we still face to improve the resolution rate. Hope you will also understand our situation.
Here's a post on Quora from our founder which explains the constraints that we face and what we are doing to improve: http://www.quora.com/Is-Akosha-actually-able-to-resolve-consumer-complaints/answ...⇄
Hope this helps.
Please feel free to contact us at [protected]@akosha.com.
Regards
Online Team
Akosha