I am not a proud owner of Swift VDi. I bought this vehicle on 18 Jul 2012. This is the worst vehicle I had ever drove and so as its Sales and service guys.
Ever since I Bought this vehicle I have been complaining about the humming noise coming from dashboard and some strange vibrating noise in the middle of the dashboard area just ahead of the gear knob. These guys are unable to figure out the problem and they have twice changed the steering column and Steering rack but still the problem is not resolved. I have been chasing these guys since I purchased this vehicle. At times they say these noises are normal at times they keep the vehicle for a day or two and say its done, but actually its not. They always give one or the other vague reasons .
My vehicle is serviced at AAA Kirti Nagar.
In my last visit which was in Dec 2013 at AAA Okhla Service Station when the steering rack was changed they said to escalate to Rohit Gupta TSM of Maruti but this guy seems to be the most busiest guy on this earth. This is 08 Feb 2014 and this guy has not seen/inspected the vehicle yet.
It seems that these guys are just waiting for the warranty period to get over and then theyll say that they are helpless or i have to pay for all these expensive because the warranty is over.
Moreover I have registered complaints against them on their toll Free number but ther is no resolution to that as well. The complaint numbers are:-
[protected] and [protected]
This time I want a resolution of my complaint.
Hope to hear a positive reply soon. Was this information helpful? |
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