[Resolved]  Maruti Suzuki — Compliant regarding non complaince and irregularties during car delivery

Address:

Mumbai City, Maharashtra

At the outset, It was very bad and untolerable experience during purhcase of new vehicle from shivam autozone, kandivali west Mumbai I have booked new Swift Dezire VXI on 28 sept 2014 and got deliery on 22/10/2014 with Mr Vinod Kahar . I and my family was very happy having a new car at my home. But it all gone in vein when i found that the new car has autolock problem on the very first day of the delivery . I was not able to lock one of the door while i drive the vehicle .Though the issue was rectified by workshop guy after 3- 4 days. But please clarify that the amount taken from me was for new car or refurbished old car ? why should i take the problematic vehicle or a repaired car at the cost of new car . There is lot of available option available in market for repaired/refurbished car with much lesser price . If i am paying full amount without asking any discount or offers then why should i take repaired car from the day 1st of delivery . Secondly, It is just not a matter of auto lock not working or old and new car . The dealer has compromised with the safety of my family and me sitting in the vehicle. that can not be tolerable . I request you to look into the matter and take strict action to set an example for other delears whos little ignorance might cause an accident to a happily living family. I strongly believe that the company take serious action in this regards also force to dealer to componsate me with for this blunder. My contact Detail Piyush Bandi [protected]