Maruti Suzuki — Defect in Ignition Keys

I purchase Maruti Stingre No. GJ 4 BE 9340 from Eternal Motors Gujarat in September, 2013. Surprisingly, one day car did not start with the key which I was usually using, then after going through manual I used my other key and car started. When I contacted service Centre it was told that there is defect in key's programming and keys require to be replaced for which there is an expenditure of Rs.3500/-. My car is under extended warranty. Defect in the programming of the keys not a manufacturing defect and as such the replacement/repair of keys to be done within the warranty. Please advise me urgently as I am using my car with one keys and in case of any emergency I may be in trouble. Thanks & regards O P Yadav
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information