| Address: Kolkata, West Bengal |
To
The Officer in charge
Dear Sir,
This is to inform you that there are Five Maruti cars owned by my family. Three Swift Dzire, having Reg. No. WB06 2604, WB02Z 9719, WB06A 2851 ( Owner MOHANA GHOSH, my wife)and two Swift of Reg. No. WB06A 4293 (owner Dibyendu S Ghosh, myself) & WB26R 4305 (owner Shelley Ghosh, mother). I personally look after all the five cars.
After an accident, Swift VDI Reg. No.WB26R 4305 was taken to A M AUTOMOBILES, “MARUTI Authorised Service Center”, (Kamalgazi, Narendrapur, Kolkata-700 103, e-mail: [protected]@gmail.com) for repairing and duly received by them on 16th February 2014. The vehicle is insured to L&T Insurance, Policy No.[protected]. After that I visited the workshop for a number of times to follow up the repairing job. Whenever I asked about the tentative time of delivery, they pointed out to non-availability of spare parts from the relevant supplier of Maruti Company. Now as on 15th June i.e. after 4 months they still cannot assure me about the date of delivery of the vehicle after finishing the job. I trusted the brand MARUTI SUZIKI for their quality of product, after sale service, vast service network & value of time. Now, if it is an example of the work culture of a “MARUTI Authorised Service Center” what message they are passing to a Maruti product user like us ? I hope an immediate action will be taken from your end so that the service provider should correctly reflect the image of the brand MARUTI SUZIKI.
Thanking You,
Sincerely Yours,
DIBYENDU SHEKHAR GHOSH.
+[protected], email: [protected]@gmail.com
Address: E 1/8, SUDAKSHINA ESTATE-B,
96, Raja S. C. MULLICK ROAD, KOLKATA 700 047. Was this information helpful? | 
The Officer in charge
Dear Sir,
This is to inform you that there are Five Maruti cars owned by my family. Three Swift Dzire, having Reg. No. WB06 2604, WB02Z 9719, WB06A 2851 ( Owner MOHANA GHOSH, my wife)and two Swift of Reg. No. WB06A 4293 (owner Dibyendu S Ghosh, myself) & WB26R 4305 (owner Shelley Ghosh, mother). I personally look after all the five cars.
After an accident, Swift VDI Reg. No.WB26R 4305 was taken to A M AUTOMOBILES, “MARUTI Authorised Service Center”, (Kamalgazi, Narendrapur, Kolkata-700 103, e-mail: [protected]@gmail.com) for repairing and duly received by them on 16th February 2014. The vehicle is insured to L&T Insurance, Policy No.[protected]. After that I visited the workshop for a number of times to follow up the repairing job. Whenever I asked about the tentative time of delivery, they pointed out to non-availability of spare parts from the relevant supplier of Maruti Company. Now as on 15th June i.e. after 4 months they still cannot assure me about the date of delivery of the vehicle after finishing the job. I trusted the brand MARUTI SUZIKI for their quality of product, after sale service, vast service network & value of time. Now, if it is an example of the work culture of a “MARUTI Authorised Service Center” what message they are passing to a Maruti product user like us ? I hope an immediate action will be taken from your end so that the service provider should correctly reflect the image of the brand MARUTI SUZIKI.
Thanking You,
Sincerely Yours,
DIBYENDU SHEKHAR GHOSH.
+[protected], email: [protected]@gmail.com
Address: E 1/8, SUDAKSHINA ESTATE-B,
96, Raja S. C. MULLICK ROAD, KOLKATA 700 047.