Maruti Suzuki — FAN BLOWER KNOB PROBLEM

Address:

Hardoi, Uttar Pradesh

I HAVE PURCHASE A ALTO 800(STD) 0N 04-04-13 FROM SANDILA DIST HARDOI IN THIS CAR I FOUND DEFECT IN AIR FLOW SELECTOR IN SECOND SERVICE (KAPOOR MOTORS LUCKNOW)I HAVE COMPLAIN TO SERVICE CENTER THE TOLD WE ARE NOT AUTHORIES FOR THIS TYPE OF WARRANTY SO YOU SHALL GO TO MAIN DEALERS OF SERVICE SO I WENT TO PURCHASING DEALER AT SANDILA (CONCEPT CARS PVT LTD ) BUT THERE THEY TOLD YES IT IS A PROBLEM BUT PART IS NOT AVAILABLE WE WILL REGISTER YOUR COMPLAIN AFTER RECIVING A PART WE WILL CALL YOU FOR REPLACING BUT NO CALL MADE FROM THERE SIDE AFTER THAT I VISIT THERE AGAIN FOR THIRD SERVICE THEY TOLD I HAVE CALL YOU YOUR PART WAS ARRANGE AT THAT TIME .BUT THEY DIDNOT CALL ME THEY ARE TELLING LIE AND I TOLD KNOW YOU MAY CHANGE IT I HAVE BRING TO YOUR SERVICE CENTER THEY AGAIN TOLD KNOW WE DIDN'T HAVE THE REQUIRED PART WE WILL CALL YOU LATER BUT WE WILL DO YOUR THIRD SERVICE WE WILL CALL YOU FOR CHANGING OF PART . I VISIT SEVERAL TIME THEIR BUT THEY ARE NOT TAKING THIS MATTER SERIOUSLY AN THEY DIDNOT CALL ME BEFORE FINISHING OF WARRANTY I HAVE GAVE THEM REMINDER ALSO THEY TOLD YES WE KNOW WE WILL CHANGE BUT STILL MY PROBLEM IS NOT RESOLVE, IF I DIDNOT GET ANY ANY RESPONSE FROM YUR SIDE I WILL GO TO LEAGAL .( I HAVE WRITTEN THE REMARK ON THE THIRD SERVICE COPY PLEASE CHECK IT AND DO NEED FULL IN THIS MATTER .)