Maruti Suzuki Fort Point Thane — Giving Wrong commitment

This is hari bhawo kharat was booked the car in maruthi by fort point dealer shop, but some of my personal problem i cancelled my booking of maruthi the sales executive was naveen. When i took the follow by sales executive when it was one month passed but he was not receiving the call, nor he was giving any status. When i walked to the showroom for the check back he not able to answer for the suitable case. Really upset when i seen a retecilious behaviour of the sales executive it process was not even started for it. It was such an embrassed to me that i had just wasted a time, money & fuel to walk for the check back for my cancelling the booking...Really i suggest in future if i book the maruti vehicle i will book from other dealer shop. They Just comment but wont they do such what they say.