[Resolved]  Maruti Suzuki — Hard movement of the Power Steering

Address:

Mumbai City, Maharashtra

From the time I purchased my Wagon R LXi CNG (MH 03 BH 6443), I have been complaining to the service centre about the hard movement of my power steering. ON Aug 19, 2014, while taking a U turn, the steer wheel got locked - causing the car to move full 360 degree turn and hit the road divider. Thankfully nothing happened to me; but the front of the car is very badly damaged. It had to be towed and taken to the workshop. The repair expense suggested is very huge. This appears to be the manufacturing defect, which inspite of repeatedly informing the dealer and the service center - was not addressed and corrected. This technical fault could have resulted in a big mishap, if there were people on the road. Will Maruti look into this technical issue and rectify it?