Maruti Suzuki — in proper treatment from the franchise

Address:

Faridabad, Haryana

Hi, My name is Pardeep and I owned Maruti K10 and I was suspecting that it could be an issue with either wheel balancing or alignment. So, I been to one of your service center "Insuh auto" in Faridabad. First of all, when the worker tried to open the wheel cover, he broke that and stating that the quality of the cover is poor, so, it can be break. When I said he needs to bear the loss of that cover, he eventually changed it which is fine. Now, when I asked him to do a check which was my first requirement, I have been told by their supervisor that we can't provide you service as wheel cover can be broke. Now, I have two concerns, a) The quality of the wheel base is so poor that even mechanic can't remove it . Then I think company needs to take the responsibility of it so that I can go and ask service center to provide me the service without any fear. b) Or mechanic was not that technically sound to do the job, properly. WHO WILL SOLVE THIS FOR ME THAT'S A BIGGEST QUESTION HERE. I have been using this car from past 3 years and I never face such issues with service center. If you really want to solve this for me please call me at [protected].