Maruti Suzuki India — About service related of my swift zdi
M
mukusoham
from Ludhiana, Punjab
Address:
Ludhiana, Punjab, 141010
I have purchased your swift zdi on 8 april 2015 on the name of our company shiv credits registration no:-pb10fc9055, since i purchase the car there is a problem in my car in front mirror pasting with the plastic. front mirror didn't fix properly, i have noticed it after 10 days of my purchase and than i went to your outlet swani motors at feroze gandhi market ludhiana punjab and he told me to clarify their service department when u sent your car for first service. and i think i have done almost 10 service from your service office at gill road ludhiana branch concerned person is monica there. every time my car went for service i told them for my problem but yet there is no solution for this infect the defected part is goes dipper day by day. when i went for service 15 days before your service manager told me to mail the problem in your head office n will contact me wd in 2 or 3 days but now it is almost a 15 days there is no response from any of your officer. your team will only co ordinate with me when there is my service due only for their personal targets or any thing but when discuss my problem with them they told me that they will rectify it but when they come to drop my car my problem is still there. i have shown them that all car's front mirror pasting is properly fix with the plastic given below but my front mirror pasting looks unfix with the plastic. so now i just want to know that whether my problem can solve or your team cannot do it. because i think i suffered a lot with your service team.
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