Maruti Suzuki India — after sale services

Address:Ajmer, Rajasthan, 305001

I am major general of indian army and thought was proud owner of maruti s cross 1600cc the top model of your company. I am in ajmer and last time when i met with accident ajmer motors gave me vehicle after one month due to non availability of parts and
During this period no vehicle was provided by the company
On 21 oct18 while i was coming from punjab a truck hit my veh from rear and rear mudguard was broken. Iwent to d d motory in in delhi and they took five days to repair my vehicle i had to stay in hotel because i was on my way to ajmer. Reason given was non availabilty of parts
How come dealrships do not have parts of top model it is total harrasment of cutomer owning jh01bw9295 s cross
My navigation chip is not yet upgraded in last 3 years
I must be refunded 5 days hotel charges and other pending services should be given on priority to me in ajmer
All this concept of nexa is failiure because what matters is service after sale and not when selling the vehicle
Major general s s mamak 57 kailashpuri ajmer
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information