Maruti Suzuki India — Alto 800

Address:534002

Dear sir,

I have given my car to servicing at GEM Motors on 10th july 2016.
While giving the car for servicing I raised complains such as
1) Brake failure
2) Steering shaking
3) Front wheel alignment.
After the servicing was done its delivered car with test drive but noticed by me none of the above compliments are fixed. After couple of days I noticed above compliments are not rectified given for car services again for same issues finally they delivered car with same problems that causes today on 11 Sep 2016 I met with a major accident due to above complaints which were failed to identified root issues to fix of above issues during irresponsibility / ignores of car services, hence requesting you kindly attached all necessary pics in this complaint as attachments.

Hence kindly do needful to me and please replace or rectify the car in good condition if not will proceed legally against to the company .

Regards,
Lakshmi.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am using alto k10.i have missed my key.i need key what to do
Sir/Madam,
Here I am Raj prakash pandey using Swift Dezire.I have purchased this vehicle on 27 Apr 2016 from Autopace agency phase- I Chandigarh During delivery Sales man Mr. Ajay Sharma told me that vehicle can't be delivered without availing extended warrranty and auto card, though I was not interested for these. Still I could not recd the auto card till date whenever I call Mr. Ajay sharma always he give me irresponsible reply.Here, I request you pls get my extented warranty and Auto card cancelled my money may be refunded.Not only the above said case, Also the vehicle delivered was manufactured in Jan 2016 Which was four month old .What is the rule and how old vehicle can be delivered as per the norms.pls do the needful.The dealing of above said agency and salesman is very-very poor.my ph no .[protected], [protected] email:[protected]@gmail.com
Sir/Madam,
Here I am Raj prakash pandey using Swift Dezire.I have purchased this vehicle on 27 Apr 2016 from Autopace agency phase- I Chandigarh During delivery Sales man Mr. Ajay Sharma told me that vehicle can't be delivered without availing extended warrranty and auto card, though I was not interested for these. Still I could not recd the auto card till date whenever I call Mr. Ajay sharma always he give me irresponsible reply.Here, I request you pls get my extented warranty and Auto card cancelled my money may be refunded.Not only the above said case, Also the vehicle delivered was manufactured in Jan 2016 Which was four month old .What is the rule and how old vehicle can be delivered as per the norms.pls do the needful.The dealing of above said agency and salesman is very-very poor.my ph no .[protected], [protected] email:[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information