Maruti Suzuki India — avg motors kottayam kerala

This is to bring into your notice about the bitter experience i had from your dealer avg kottayam, kerala.
On 03/08/2017 i took my alto bearing reg no: kl-05-z-7269 to avg for a detailed service and had done the work as per the service invoice (Copy attached herewith). Later after 2 days i noticed something wrong with allignment and i took the vehicle again to avg and get it corrected what they had already done 2 days ago. Again next day another issue in allignment and had to take the vehicle and corrected it. But the 3rd time i met service manager about the quality of the work he said all it was due to steering box which i had already overhauled there itself in last 6 months and just completed 10000kms.
‌again after 2 months while i found an unpleasant noise from left front side of the vehicle, i took it to avg and discussed with service advisor. According to himrh wheel bearing is damaged and it has to be replaced. I have already been charged for the same in my last bill. I was really confusing and had met upto service manager level but it didn't fetch anything yet. I can't pay a penny on this account but it's their responsibility to correct it. Another interesting fact is that while i took it to another workshop they commented this problem could be due to poor workmanship. Kindly intervene on the matter and find a solution in the above scenario.

‌yours truly

Krishnamohan b
Moorippara h
Lakkattoor p. O
Kottayam
Mob:[protected]
:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear sir

My name baljit Singh and Vichle no. Pb08-bf-8283 Service date 02.11.2017 but my Vichle service not proper complete entire dust not remove my Vichle. San Same problem in 1st time so plz advice the same

West regard
Baljit singh
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information