Maruti Suzuki India — Body replacement and service

Address:560048
Website:www.bimalmaruti.com/en

Hi,

I left my car for body replacement and service after met with an accident at bimal, mahadevpura, bangalore through bimal hoskote. They took 12 days to repair and trying to deliver car with bad condition..

Car: ka-03 mq 1939
Mob: [protected]

My complaints:
1) bimal, mahavepura, bangalore, gives me wrong status update every time i called them
2) repair is not properly done (Wrostly done)
A) dicky is not locking (It is a new part replacement, but not fixed properly)
B) back quadrant is not repaired properly. Dent is still there. Painting is not proper
C) front bumper is newly replaced with my own cost, still damaged bumper is used (Never expected from this from bimal and maruthi)
D) back side bumper is not fixed properly, more gap is there b/w bumper and tail lamps
3) bimal initially promise me to deliver in 7 days, but took extra 5 days. Still not properly done.

Bimal screwed up my vacation plan with their false promises dates and trying to deliver car in bad condition, and it made me feel bad about maruthi itself.
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Maruti Suzuki India customer support has been notified about the posted complaint.
Dec 24, 2016
Updated by sureshkulal
I rejected the Delivery.
Dec 24, 2016
Updated by sureshkulal
To add up:
I had a brand new stepney and asked supervisor to replace the one tyre with stepney.
I observed that whatever the tyre he replaced is not mine(Not new one). It is old one.
Please check the visuals.

Very very bad from Bimal. Never expected this.
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I purchased ertiga zdi car in 2014 march and till its driven kms is 40k now i am getting prblm in shifting gear from 3 to 2 ...I heard that from 40k its gear prblm is compulsory ...

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