| Address: 248007 | | Website: www,marutisuzuki.com |
I was raised below complain at maruti site but not resolved:-
"dear sir/ma'am
Ms. Tanupriya gupta has submitted the service complaint form at the maruti suzuki website with website interaction id[protected]
Please respond to customer & take necessary action within next 2 working days to avoid escalation to msil regional office.
To refer to the form submitted by the customer, kindly click on this link
Kindly take prompt action on customer concern.
Following are the details:
Name :
Ms. Tanupriya gupta
Mobile :
[protected]
Email :
[protected]@gmail.com
City :
Dehradun
State :
Uttarakhand
Selected business area :
Service
Area of complaint :
Service
Category of complaint :
Service/repair quality
Dealer city :
Dehradun
Dealer name :
Rohan motors ltd.
Dealer state :
Uttarakhand
Workshop location :
257/2, gms road dehradun
Model :
Maruti suzuki alto 800
Variant :
Maruti alto 800 lx
Registration / chassis number :
Uk07af9600
Date of purchase :
10/10/2010
Total kilometers covered :
64000
Customer feedback
Date of submission :
7/6/2017 3:50:26 pm
Customer message at registration :
On 27 05 2017 i was given my car uk07af9600 for service at rohan motors limited 130 1 chakrata road yamuna colony dehradun 248001 uttarakhand no problem was there is car just given for regular service and checking oiling cleaning wheel alignment and balancing after service when i received my car and checked its giving some issue in central locking and one time car not at started its wobbling just going above 60kmph so called for customer care to check as i have to go outstation by driving by my own do told them same they came checked solved locking stuff and done some checking for tyers as can not check in night by driving car they committed all good now i can safely take car for out station i believed them and left in early morning and now car is wobbling even after 40kmph like hell i have to reach delhi by driving apporx 300 km from dehradun and due to guys my car was become hell before service no issue was there but after service facing all this issues car is wobbling like vibration chamber my shoulder was started aching during drive but i have to drive as due very urgent i have be in delhi its really strange you guys can not just manage a simple car service and charging like hell for no reason i was suffered for very bad shoulder ache for days due to you guys when i shown another car service guys surly not maruti one they shown me how badly guys done car service as after their service now car is working fine even upto 100kmph no wobbling so now tell me do you know how to service any car or just know how to create long bill without serving your customers is someone working there whose worried about work quality"
Even raised escalation also twice but no one responded. My interaction id is[protected] Was this information helpful? | 
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