Maruti Suzuki India — Car was Booked before 9 months but delivered till now

I have booked a car in maruti suzuki showroom ertiga tour m cng variant on 9th September, 2021 .From the showroom side they said your car will take 2 months to arrive .after 2 months the sales guy contact us and said our car was arrived and arrange the loan amount.The loan was approved and processed by the bank .After the full payment they said the car will arrive within 1 week but the car was not delivered.so we contacted the showroom the showroom people carelessly said that the cng approval of the car was not came .They said: don't worry it will come next month.we paid the first due amount around 20 thousand and next month second emi due also came but the approval was not came .so they returned the loan amount to the bank.due to this we have have loss of nearly 60 thousand.Now the approval also came . today's date is June 6, 2022 the car was not delivered till now .if we call they will say( the car arrive's means we will give sir). I'm giving booking receipt below
My email : [protected]@gmail.com