Maruti Suzuki India — catalytic converter

Address:

Faridabad, Haryana, 121002

Maruti suzuki brand at risk due to car dealers
Dear sir,
As a genuine customer of maruti suzuki, i need to allow that brand maruti suzuki is getting ruined by the car dealers.
I have bought the wagnor from the vipul motors in 2015 car no hr51bd0178 on the name himanshu sharma. Few days back faced the yellow light indicator on my car screen then i went to the service station and company removed the sign of indicator through laptop without telling me about the problem. After two weeks yellow indicator came again on my car screen and then i went again to the service station, this time they said catalic converter needs to changed and i asked why this got defected just running 64000 kms and what is the self-life of catalic converter but no ans. Then i asked for the warranty they said it doesn’t get cover it the warranty. Then after reading the car manual book i saw it was mentioning 80, 000 kms or 3 yrs which ever come first but my car runs only 64000 kms and exteneded warrany taken 4 yrs.
Now vipul motors refused to give this part in warranty and from inside i got to know that they generally don’t buy this part from the manufacturer so they are refusing for the warranty.
Please look into this issue as i am the great fan of this brand and always tell me friends to buy maruti suzuki cars. I hope you understand my feelings due to my love for this brand.

Regards
Himanshu sharma
(M) - [protected]
Faridabad