Maruti Suzuki India — ciaz engine failure and demand a new car instead

Address:Khordha, Odisha, 751030

Dear sir,

I had taken a new delivery of ciaz alpha at nexa blue having regd no od02bb 4567 in the name of mr rupa kumar satapathy thru a dealer (Jyote motors, patia branch, bhubaneswar, odisha) today i. E 14th feb 2019 at 9am at my house. After driving for some time, engine broke down and went to service centre at their nayapalli service centre. It is found to be defective. Lot of my emotions attached for this day and this car as gift. Now i refuse to take this defective car and demand a new car to be delivered tomorrow i. E 15th feb. Kindly help me sorting out this issue for me asap with utmost priority.

Regards,
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information