Maruti Suzuki India — Claim of Tyre burst | |
I have purchased Dzire LXI 203283 on 1 November 2017 from Attapur, Hyderabad Showroom. I use the car only for city rides. As on date the car travelled only 12600 km only, you can notice from jobslip. But the front left side tyre suddenly got burst on heavy traffic road at Begumpet flyover, Hyderabad on 13 December 2020 at 4pm. The insurance company has been rejected to replace the tyre, the insurance company is saying it is manufacturing fault, ask company to replace. Please look in to the matter as I have travelled only 12, 600 km only, how the tyre is burst and that is also in winter season. The Maruti suzuki company is also rejected my claim, saying that company warranty period is only 24 months or 40, 000km which ever is earlier.They are not bothered about customer. New-car tires are not covered by the vehicle's basic warranty. Instead, the warranty comes from the tiremaker. If you check the bridgestone warranty policy, point no. 4, still the tyres are under warranty period. The company provided bridgestone tyres for my car. Was this information helpful? | |
Maruti Suzuki India customer support has been notified about the posted complaint. | |
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