Maruti Suzuki India — complaining about the quality of spares provided by your authorized service center

Address:

Surat, Gujarat, 395009

I am having a Maruti ZEN Estilo Reg. No-GJ6 CB 6150of 2007 model. I always get my car serviced at your authorised service center "KATARIA AUTOMOBILES" located at Surat.

Recently on 6th July, while travelling on Surat-Mumbai Highway the left hand front tire got completely damaged & I had to replace the tire in emergency. I lodged a complaint with Kataria Auot.. They checked the car and informed me that the front suspension needs to be replaced & the tire also got damaged due to the same.

I got both the front suspensions last year & after that my car has been run for about 9000 Km only. For your information the original suspension were replaced after about 74000 Km so if compare both the situations it is very much clear that the quality of the parts supplied by your company is very poor. I have also observed the same while replacing wipers etc.