Maruti Suzuki India — Complaint against maruti suzuki and dealer | |||
Dear Sir, I would like to mention here that about a month ago, I bought a car Vitara Breeza ZDI from One-up Motors (Maruti Suzuki), Alambagh, Lucknow – 226005, having Vehicle Registration No. UP 32 HQ 5615. The very next days after delivery of the car, I noticed some cloudy parts and bubbles on the driver and co-driver door of the car. then I spoke to the car dealership about the problem they notice the problem and send my car to their Maruti Suzuki Authorised service station on[protected] for fixing the problem. After 15 days, the same problem was reoccurred. When I took my car to the Dealer (One-up Motors (Maruti Suzuki), Alambagh, Lucknow – 226005) they again sent it to service station for rectification of the problems and delivered the car to me after two days. The same problem has again been noticed on[protected]. After just 20 days today again i.e. 24-02-17 the same problem has been noticed on the entire body of the car. When I visit again the authorised service station of the dealership they refused to resolve the problem and misbehaved with me. I brought the car for use my old parents and not to send it repeatedly to the service station for repairs or fixing problems. As you know it is very difficult to senior citizens to repeatedly visit the service station. Therefore, I would request you to please sort out the problem once for all to avoid any further complications. Was this information helpful? | |||
Maruti Suzuki India customer support has been notified about the posted complaint. Mar 18, 2017 Lovnish Kaushik's response They don't know to talk to customer
| |||
2 Comments | |||
Comments
Workers are misbehaving
Reply
Hello Team
On 23/03/2017 i have purchased your High end Premium car CIAZ AT ZXI TOP Model ( 2016) from TR SAHNEY MOTOR DIpali Chowwk Pitam pura on the name of Vikram Muradia. I have some basic question so pl answer one by one.
1 Why i was forced to purchased accessories of worth 22 K if i was not interested.
2 There was no ceremony/ photograph/ any gift / Temple kind of thing given to me which is usually given by on all CAR dealers.
3 No petrol was filled in front of me.
4 Total car delivery time was 1530 PM to 2018 PM. was totally harassed.
5 No invoice received at the time of delivery.
6 No insurance was given.
7 No RTO receipt given to me.
8 From starting given information that 18 k accessories was in build which i was forced to pay but at the time of delivery they have told that one more item is added style kit worth 4 k which i have paid cash then they have release the car without any above formality.
I need the compensation as i was supposed to attend my religious ceremony but not able to visit. still waiting for all above items.
Need at least cons-session of 5 lakh else i will go to govt bodies, why car has been delivered without any above formalities.
Thanks
Vikram Muradia
[protected]
On 23/03/2017 i have purchased your High end Premium car CIAZ AT ZXI TOP Model ( 2016) from TR SAHNEY MOTOR DIpali Chowwk Pitam pura on the name of Vikram Muradia. I have some basic question so pl answer one by one.
1 Why i was forced to purchased accessories of worth 22 K if i was not interested.
2 There was no ceremony/ photograph/ any gift / Temple kind of thing given to me which is usually given by on all CAR dealers.
3 No petrol was filled in front of me.
4 Total car delivery time was 1530 PM to 2018 PM. was totally harassed.
5 No invoice received at the time of delivery.
6 No insurance was given.
7 No RTO receipt given to me.
8 From starting given information that 18 k accessories was in build which i was forced to pay but at the time of delivery they have told that one more item is added style kit worth 4 k which i have paid cash then they have release the car without any above formality.
I need the compensation as i was supposed to attend my religious ceremony but not able to visit. still waiting for all above items.
Need at least cons-session of 5 lakh else i will go to govt bodies, why car has been delivered without any above formalities.
Thanks
Vikram Muradia
[protected]
25%
Complaints
6886
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070