Maruti Suzuki India — complaint for maruti's poor service - cm motors, ind. area, chandigarh

Address:

CM Motors , Ind. Area , Phase- 1, Chandigarh

Hi, â this is in regard to my maruti suzuki brezza car, zdi model. I met with an accident and my car’s wheel, fender and bumper were damaged. I took the car to cm motors, industrial area, phase -1, chandigarh. It is really shameful for maruti suzuki, for providing hell services to the customer. My registration number is cho1-bv-3930. The issues which i faced were disgustingly handled by the cm motors. Despite giving the set time the car was delivered one week late and then to my surprise the car condition was horrible as i took it from some garbage area.â -the car paint which has to be on bumper and fender was all spread on car, its totally inside the car outside as well.-the car steering was totally bend and the advisor told me to get the alignment and balancing from outside as they do not do here and it will be right. But to my surprise it didn’t happened and i was about to have accident again.-the bonat switch was not # properly.-the tyre which they replaced is making noise while turning.-all car has white marks of paint rubbing on it which shows that some # person has done the work of the car.â like maruti suzuki claims to be big name, but i feel that you lag in services and you are providing false commitment to the people who are buying your brand cars.â now i personally advice everyone, not to buy any maruti product. Also maruti has appointed such a dealers who do not listen, do false practises for repairing, and coordinate badly with the customers. Even they have no one in the system to tell the exact scenario and update the customer about the product repair time or cost.â apart from the amount i given to the dealer i have spendâ 5000/- extra on mechanical part repair and still paint work is pending which i want from company.â i definitely want to get my issue resolved asap basis and also my refund and harassment charges.â despite giving the car in maruti dealership i am going to local market for repair.â i want you to get the matter resolved or definitely i will excalate the matter to the media and off course to the consumer forum.â 
Regards, guneet singhm:- [protected]chandigarh