Date - 13th July 2022
Mr. Rajkamal Saxena
Banbasa, District - Champawat
Uttrakhand 262310.
To
Akansha Automobiles
Head of Maruti Suzuki
Uttrakhand
Subject: Complaint letter regarding the Not opening Of Safety Air Bags in a terrible accident
Sir,
I am Rajkamal Saxena from Banbasa Uttrakhand, Customer of Maruti Suzuki since 1990 purchased New model WagonR on 27th January 2022 from your Maruti Suzuki Showroom situated in Sitarganj, US Nagar, Uttrakhand.
Unfortunately my car met with an accident on 8th July 2022 at badaun bareilly road. Due to which my family sitting in the car got hurt a lot. The way the condition of the car has happened after the accident, the safety air bags of the vehicle should have been opened. But it did not open, due to which the people of our family who were sitting in the front seat suffered internal injuries.
Because of which my whole family had to face a lot of trouble and still facing the pain due to non opening of safety air bagsbags for those who were sitting on front seats.
Sir, My accidental car is currently parked at Maruti Suzuki Coral Motors, Budaun, Uttar Pradesh. On 11th July 2022 at around 11 am, I have handed over my vehicle to the officer in the agency and we have come back to Uttarakhand.
Please tell me how the safety feature of your company's vehicle failed even after spending so much money. Because failing of Safety features is not good for company's prestige like Maruti Suzuki.
So sir this is my humble request you to look into this matter as soon as possible.
Thank you in advance.
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