| Address: | Karnal, Haryana, 132001 |
Subject: complaint against dealer my car maruti swift dezire (Hr05an 1400) model 2014 in the name of mr. Vishal yadav, is under warranty but when i approach to service centre in karnak (Modern motors) they refused to give any warranty and asked us to pay the whole amount. Details of gm is a follows: gm - mr. D. P. Chopra chandigarh sr. Office mr. Gunjan malik please help in this metter as it is really embarrrassing situation where
The car stopped all of a sudden. Then i took my car to maruti agency named cm auto sales pvt. Ltd, anandpur sahib. They kept my car over there and i came back as i have some urgency on that day and next day mr. Gurjeet singh who is work mamager there called me and said that your engine got seized. I asked to do repair as my car is under warranty but they refused to do it in warranty and told about my fault but sir not being mechanic how i come to know about it later it was founded out that engine is being seized due to internal fault of engine chamber. Moreover sir out side engine there was no leakage. When i talked to mr. Gunjan malik, senior manger of chandigarh & told all about this but surprisingly in place of helping me, he talked rudely to me. Then i decided to take back my car from there and then i approached to modern motors, karnal and they also repeated same line & refused to repair it under warranty as he told that we can't give you warranty for this matter and you have to bear the expense of 1 lac rupees for repair otherwise you can take your car back and get it repair from outside. To your kind notice, sir
All services of my car had been done at there centre and now they are not cooperating me at any level. There is no fault from my side so please help me in this matter. Otherwise it's i have search other alternative. So humble request to take needful steps.
Hoping for your kind consideration & cooperation.
Yours sincerely
Vishal yadav
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