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As we know that the information has been forwarded to Maruti on [Jul 15, 2016]. Its almost 1 year they haven't taken this issue seriously. What kind of Customer support is this ? When in various place it has been mentioned that if the car take sudden acceleration for any reason then it may cause damage to neck (may be it can damage neck bone too) of rear seat passengers as there is no rear head rest.
When buying a car more than 8 Lacs it is really very bad. When Customers are shifting to Ford from Maruti it is really very very disheartening news too. This way we are losing respect and hope on Maruti. People will say next that Maruti is only manufacturing commercial cars like DZire tour. They don't even care for private customers.
Please let me know if I am wrong in any way.
When buying a car more than 8 Lacs it is really very bad. When Customers are shifting to Ford from Maruti it is really very very disheartening news too. This way we are losing respect and hope on Maruti. People will say next that Maruti is only manufacturing commercial cars like DZire tour. They don't even care for private customers.
Please let me know if I am wrong in any way.
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+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
We were not aware of the absence of rear seat head rests. the model on display had one.
I have asked for head rests for rear seats from the dealer, but they say they are helpless.
We are unable to use rear seats for fear of neck and spine injury in case of breaking.
This is serious issue and it needs to be resolved.
Kindly offer a solution at the earliest.
Sunil kulkarni
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[protected]@yahoo.com