Maruti Suzuki India — Dealer S K Wheel has given faultcommitment

Address:

Mumbai City, Maharashtra

I had booked Maruti Suzuki Swift on 4th April'15 by paying a booking amount of Rs 21000/-. S K Wheel, the dealer in Andheri West Mumbai had committed to had over the car in 4 - 6 weeks. Since 4th May'15 i have been taking a followup on the status of my car. on 9th May'15 Mr Gopal (of the there agents) said my car would reach them by 12th May'15. on 13th i had called him to take an update, he said the car has not come and i should give him sometime to find out the details. He never called back. On 16th May when i called him, he said the car has not come in fact it is not manufactured as well. Then he connected me to his senior Mr Ajay and lied in front of him that 'he never said my car would reach between 10th and 12th May'. As per Mr Ajay, he does not know when would my car come. These people also tried to sell the higher version of the car to me by saying, because my car is delayed i should buy higher version which is readily available. S K wheels have cheated me, taken the booking amount even when they did not have the model. They have harassed me mentally.