Maruti Suzuki India — Degraded stepney of the brand new car

Address:411060
Website:www.consumercomplaints.in

I bought Zeta model Maruti new Baleno car in Jan 08, 2016 when is delivered, then I took out the Stepney tyre at home...I shocked at once...that was of different company tyre ie MRF rest 4 tyres were of Apollo... 2nd ..the tyre was of 15 inches rest 4 tyres are of 16 inches...3rd...the wheel was simple rest 4 are alloy wheels. I was surprised to the fact...a luxurious car of 08 lacs contains such a stupid deficiency... If we move 15 inches tyre with 3 tyre of 16 inches then definitely alignment will be out...if we run 3 alloy wheel with 1 non alloy wheel...we will be joked out by the public may be for 30 minutes... As we wear bata shoe in one foot and rebock shoe in another foot... For only rs. 6000/-the company has joked with the buyer of Baleno a luxurious top model car... Nor even the salesman told about the fact of Stepney so that at the time of investing rs.08 lacs...customer may invest rs. 6000/- more. Seems very unorganised by the company as well as dealer... Nexa Kothari wheel, Pune to be taken care of. Now the company is requested to change the Stepney with same size and company tyre along with alloy wheel. Thanks - N. Banerjee, [protected]
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information