Maruti Suzuki India — delay in delivering car from general service

Address:

ABT Maruthi service center , Ukkadam, Coimbatore, Coimbatore, Tamil Nadu

Sir
This is to bring to your notice that i have given my alto lxi car model number 2011 car number is tn 38 bd 0894 to ukkadam, coimbatore abt service center my request to do general service and oil change, they themself came and drive my car to their service center on 24/7/19 next day they called me and informed because of some electrical problem car was not starting that will be cleared and will be delivered by 25/7/19 evening but they have not delivered next day they called me and informed that ecm is failured that the ecm will be changed with their cost which will take another 2 to 3 days but till now (8/8/19) they have not delivered my car, i suspect they don't know how to repair the electrical problem instead of that they are telling ecm failure. Almost 15days over till now they are not giving any assurance to deliver my car. I have given my car only for general service their staff driven my car from my house to their service center which is almost 15km after a day they are claiming these problem. Almost 8yrs i am using my car, in this 8yrs i have not faced any starting problem. Please help me in this regard.
Thanking you
Regards
N. Sathyan
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