Maruti Suzuki India — Delay in delivery - Ertiga CNG

Address:

Mulund Maharashtra

Hello,

I am writing this complaint regarding the delay in delivery of the Maruti Ertiga ZXI CNG car that booked on 4th November 2021.

The promised delivery period was maximum 36 weeks which has already been passed and I am still waiting for the confirmation and there is no confirmation yet.

I have been constantly following with velox motors and relationship manager but they are just giving the approximate dates which again going on another dates. Now even not answering the calls and doesn't reply back.

I even tried to reach to Territary sales manager who told me, he will check but then no response. I think Maruti doesn't care about their customers.

I am not happy with this and don' t find trust in any angle. After waiting for 9 months, still getting further dates and no confirmation.

I need confirmation and date, when I will get the delivery? My order number is SOB21001768.

I hope you will take this on priority and do the needful.

Thanks & Regards,
Pravin