Maruti Suzuki India — Delay in Repairing of Damaged Vehicle Under Claim

This is for your information that I have submitted the vehicle in kalyan motors, faizabad Road lucknow for damage repair under claim, on 15th sep'20. Vehicle is still standing over there. Repairing work is not done yet. When I asked for the same, they (workshop team) said that "we have placed the order of spare parts but we have not get the spare parts from maruti" and that's the reason for delay in repairing work. My concern is that why maruti is not sending the order on time??? This is the services maruti is offering to customers. Its almost two months now but vehicle is still in garage. Please help as I am already fed up with the services of maruti.
Vehicle number - UP32MN1908
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Nov 08, 2020
Updated by Rahul2629
This is for your information that I have submitted the vehicle in kalyan motors, faizabad Road lucknow for damage repair under claim, on 15th sep'20. Vehicle is still standing over there. Repairing work is not done yet. When I asked for the same, they (workshop team) said that "we have placed the order of spare parts but we have not get the spare parts from maruti" and that's the reason for delay in repairing work. My concern is that why maruti is not sending the order on time??? This is the services maruti is offering to customers. Its almost two months now but vehicle is still in garage. Please help as I am already fed up with the services of maruti.
Vehicle number - UP32MN1908
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information