Maruti Suzuki India — Delay in the delivery of CIAZ

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had booked a grey zeta model ciaz hybrid on 7th of may at vipul nexa sector 63 noida.
I was told that i would get the delivery within 2-3 weeks but even after 8 weeks now, today on 28-june, i still have no visibility of the delivery.
The dealer is saying that there is some issue at the maruti production end and he is able to delivery the car in other colors than grey.
How is it possible that maruti is producing the car in other colors but not grey.

I have already lost so much time in waiting and still dealer is not able to give any clear picture on delivery either.
This is very unacceptable and non-professional behavior, whether on maruti or the nexa.
Not sure if this is what is called the nexa experience.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6887
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information