Maruti Suzuki India — Dissatisified with the services and the bills for changing the parts without my consent

Address:Chennai, Tamil Nadu, 600093

The following are my complaints:

1. I was not informed or sought permission for services other than water wash and oil change
2. The items detailed in the bill as changed or not found in the car .
3. The performance of the car is not up to my satisfaction.

4. Discrepancies in the Invocie No.BR16018126 Dt.[protected]:

Sl No.2 Bulb 21/5 W 12 V 2 Nos - Needed no change as the bulbs were good while taking for service
Sl No.4 Screw for Spare tyre - While giving the vehicles, the stepney tyre screws were personally checked by me. It is a brand new one
Sl No.8 Wheel Tag - Not available in the car when delivered at home
Sl No.11 Coolant (Golden Yellow)- My car has coolant in green colour now which means it has not been changed.
Sl No.12 Service Kit - Not delivered. Not necessary
Sl No.13 Wiper kit - I disagreed for changing – over phone
Demanded repairs
1 Fuel Injector - No consent was given by me
2 Throttle body Assy. - No consent was given by me
3 Disk Break Cleaning - No consent was given by me
4 Drum Break Cleaning - No consent was given by me
+1 photos
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I have received a massage from ABT Maruti service centre, Chennai on 19 Dec 2016 at 0351 pm “free winter health checkup washing for your maruti [protected]@ ABT Guindy on 19 to 24/12/2016”. I have given my vehicle No. TN 11D 7756 Maruti WagonR to day 21/12/2016. They received my vehicle at 09:22hrs Job Number Jc 16034934. Then another message, “Mr vijay.j has received”. If you want to clarify my complaints you can verify them checking my car at ABT Maruti service centre, Chennai .

Sankaran
[protected]
Regarding Oil Changing I came to know that previously the engine oil, brake oil etc. changed on around 29000km and within 5000 km at 34000 km POPULAR VEHICLES & SERVICES PVT. LTD. NO 14 Arunachalam Road, Saligramam Chennai-93 misguided and took the permission to change the oil & they changed it. Kindly Investigate the records and process the case at the earliest.

Sankaran
[protected]

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