[Resolved] Maruti Suzuki India — Excess amount charged & work not properly done
M
mohit singh06
from Delhi, Delhi
Address:
244001
Website:
www.marutisuzuki.com
I am [removed] and a proudfull owner of maruti dezire car bearing registration no. DL 1 CN 6821 in my mother'S [removed] name. In the month of feburuary my above said car was sent to AKANSHA AUTOMOBILES PVT LTD MORADABAD, UTTAR PRADESH for repair under the insurance claim as it was met with an accident . The service advisor Mr. pankaj singh look after it and created the job sheet no. JC[protected] on 18.02.2016 at 9;30am. my concerned is that the excess amount has been charged by changing unnecessary parts those are claimed to be changed by company but i doubt whether all parts had been repaired/changed or not as accident was not a major one, and by including various things like ORGANIC PERFUME-LEMON etc those are not there in car at the time of delivery of it and further these steps has nothing to do with work shop work. so all these amounts is a cheat on me Further i want to mention that my car has not been properly repaired as central locking system is not working properly and the steering is moving very hard and it feels as if i am driving a truck instead of a car.I am hugely disappointed with work profile and attitude . Its a totally wastage of my hard earn money. I want the work to be properly done as soon as possible and unnecessary extra amount that has been charged be refunded at earliest.I may also be provided the full detail of parts replace along with their depreciated amount that i expect to paid under normal car insurance clam...MOBILE NO. [removed] ..ITS MY MOBILE NO.
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May 13, 2019
Complaint marked as Resolved
It has been resolved
Maruti Suzuki India customer support has been notified about the posted complaint.
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