[Resolved] Maruti Suzuki India — Excessive unacceptable charge by premier maruti workshop

dipan1990

Address:	700120
Website:	www.premiermaruti.com

Invoice no. Br16011103. Reg. No: wb-02aj-0241. It was a test drive car from nexa parkstreet, kolkata, and the car had a damaged bumper which occurred during taking a test drive, where i was advised the bumper to be replaced to which i agreed and prepaid 15000. Now when i received the bill, i found the bumper was fixed along with it i was changed a painting charge of rs.7800 which a found totally insane and unacceptable for a bumper cover-up and rear coverage. Moreover i was told that the insurance would not be cover for this. The car had no other damages apart from the bumper and few dents which was charged explicitly and i do not have any issue, but i could not agree with the paint charge that was mentioned.

Was this information helpful?

No (0)

Yes (0)

Jan 24, 2017

Complaint marked as Resolved

The case was marked as resolved without intimation. Require a detail understanding on the steps taken and the result of it.

Maruti Suzuki India customer support has been notified about the posted complaint.

Jan 19, 2017

Updated by dipan1990 It's been several months and i'm still awaiting an update on the same.
As i logged in, i saw that the case was closed as 'resolved' without any intimation!