Maruti Suzuki India — Failure of vehicle no. Ap23ac 1551 regd.

Address:	Medak, Andhra Pradesh, 502305
Website:	[email protected]

Dear sir,
I would like to inform you that my vehicle bearing no AP23AC1551 and INVOICE NO.BR 16018240, JOB CARD NO. Job Cord No.16018361 has got repaired on 29th/30th December 2016, and replaced the gears, clutch plates etc.

In the month of Oct/Nov 2016 during general servicing of the above vehicle there was no any advice or complaints in this regard.

Now after using the vehicle for three days, to my surprise vehicle didn't start on[protected], immediately the same was informed to the servicing center Gachibowli hyderabad-contact Nos.[protected], [protected], +[protected], +[protected], +[protected], , .
However after continuous persue with above service center for two days with no response the under signed had to make alternate arrangement and to tow the vehicle to servicing center in Sangareddy being nearest and feasible. As per sangareddy work shop technician/Mgr Mr. Shekar and aravind. problem might be due to cam shaft broken, timing change set, Volve and other parts of the engine.
Being not comfort with the above advice the under signed made arrangements in coordination with toll free maruti udyog towed the vehicle from Sangareddy to Gachi Bowli Hyderabad service center on 13th January 2017 on payment of Rs 2020/-
Comments:
1-after replacement of Gear, clutch plates etc of the vehicle how come such a major break down in the vehicle has occurred with in four days.
2- the undersigned is associated with Maruti Udyog ltd since 1996 and a pride owner of three maruti vehicles for over two decades, this incident has put me into embrasing situation which is not expected from a responsible company likeMaruti Udyog ltd .
3-even after frequent persue with concerned authorities the response was not upto the expectations as a consumer.
Hence the undersigned is compelled to lodge this compliant after failing with continuous pursuse in r/o my vehicle repairing.

My contact no.[protected], [protected]
e-mail: [protected]@gmail.com