| Address: | Rana Motors GT Karnal Road Delhi |
It is very hard to say about the false commitment made by Rana Motors G T Karnal Road. They initially booked a car Ertiga CNG on 11th Feb 2022 by saying that they will deliver the car by March 2022. Later when I called them in the month of March on 15th they called me at the showroom and said Ertiga is discontinued for the facelift version. They said sir u can book Dzire CNG If you want VXI model in that we will give you tomorrow and if you want ZXI then we will deliver you the same on or before 31st March 2022. On 16th I made the booking for Dzire ZXI
Later on the manager said on 27th March 2022 they said 31st March 2022 might not be possible for us but on 5th we will confirm the date of booking that at what date we will give you the car in the month of April whereas the concerned sales person said that they will deliver the car during navratres. Later the sales person went on leave and now today on 6th of April 2022 when I called them to know the status about the delivery they said you have to wait for another 24 weeks I mean this is not the way to harass the customer. Still I gave them time till 15th that if they can try for something to sort but no news from them. Because of them I am standing no where neither here nor there.
Apart from that I've made the booking on 16th but they've registered my file on 20th which makes a greater impact on my booking.
Concerned persons are GM Mr Lamba
Sales Team Leader Mr Dharamveer
Sales Rep Mr Sumit Sachdeva
Sir kindly solve this issue or else next complaint I will raise in consumer court. Was this information helpful? | 
Post your Comment