Maruti Suzuki India — Fast tag which is issued by maruti future auto

Address:

Dehradun

I purchased car from future auto dehradun . And fast tag issued by company .. which have zero balance. Which I told to customer advisor.
But they didn't react to that . After which I have to pay double tax in toll plaza. And again after that I recharge my fast tag by 200 rupe but it didn't settled in my fast tag account. After that I complain to custmer manager for this issue . She took 2 hour to resolve but can't find any thing I attached all my fast tag account detail my recharge . After that I purchased new fast tag because I am in toll plaza . After that I called to highway delight app custmer no. By which they refunded me but my issue is that what's Is maruti custmer service has given to Mee they can't even process the app which they provided to me. I paid two times double paymnt to toll plaza. Who are responsible for that . I mail to maruti custmer care. But they won't respond. And I want that to refund the amount for which I paid to company against fast tag i waiting for your postive reply thanku!!