Maruti Suzuki India — for hypothecation change in registration with rto

Address:

Bank of India Panna civil line panna, 488001

We have financed a vitara breeza to Mr Rahul baliram birla who has taken the delivery from city cars satna branch panna, but dealer has mentioned for Hypothecation to state bank of india instead of Hypothecated to bank of india
Even after fallow up your employees are not responding possitivly, even after complaining they have given a time for Rto change with in 12days ie 5th December 2019, but even after 15days of time period your dealer is not able to provide us even a single paper that they have submitted for Hypothecation change to Rto, even after the followup with your GM sir Mr. Khan contact details [protected], registration with change in Hypothecation not provided to us, what a service given to us, how a bank can finance to city cars dealer, please resolve the issue otherwise we have to choose other options for the same,